VIOLATION OF POLICIES

Anyone attempting to violate our policies will also be subject to prosecution and a complaint of attempted fraud.


Once the product has been shipped, any attempt to cancel an order or obtain a refund from your financial institution without contacting us will be considered FRAUD and you will have to respond to a complaint from our company.


Our goal is to provide you with the best shipping options, no matter where you live. We deliver to hundreds of customers around the world every day, and we strive to provide you with the highest level of service.


SHIPPING TIMES

Europe : 1 to 3 working days.

America ( Canada, USA, Australia ) :

1 to 3 working days.

DELIVERY TIMES


Europe (France, Belgium, Luxembourg, Switzerland, Germany, Spain, Italy, France, Sweden, Denmark, Belgium, Luxembourg, Austria, Netherlands...) : 5 - 10 working days

Canada (Quebec) : 5 - 10 working days

United States: 5 - 10 working days

Australia: 10 - 30 working days

Rest of the world: 20 - 30 days

Australia: 10 - 30 working days


For more information on delivery to a specific country, please contact us by email at

contact@shopedays.com


All orders placed will be shipped from the designated warehouse within 1-3 business days maximum. During sales periods, please allow up to 6 working days for delivery.


If your order is not delivered within the expected time frame, please contact us for assistance!


If your order takes longer than 70 days (standard shipping method), we will refund the full amount of the order and you will keep the item. This does not apply to stolen or lost products or wrong addresses. We always refer to the tracking number.


Delayed shipping is not only due to us, but also to sub-suppliers, logistics and other related support, such as reduced air flights, some remote or inconvenient locations, and lack of delivery people...


Don't worry, we'll be there to follow your order until you get it, hopefully all goes well.


Please allow for public holidays which may impact on delivery times.


We work with small vendors around the world to share their products, some of our products are shipped directly from our overseas vendors. Due to the nature of the shipping industry, delays are often unavoidable. All our delivery times are therefore indicative and specific delivery dates are not guaranteed.


I have not yet received my order:


If you place an order and we have not yet received it within the time limit, please contact us and we will help you understand what is happening. However, there is no need to come and ask us for your parcel 4 days after your purchase. As we said, we have a 1-3 day lead time to prepare and ship your order and 5-10 working days to receive it.


Once the product is shipped, any attempt to cancel an order or get a refund from your financial institution without contacting us will be considered a FRAUD and you will have to answer a complaint from our company.



Customs fees:

Customers are responsible for customs fees, if any. We do our best to avoid additional customs charges by splitting large orders into multiple shipments. Customs charges are random and we cannot guarantee whether or not you will receive them. Refusal to pay customs duties is not a valid reason for a refund.



For pre-ordered or backordered items:

If your order contains a pre-ordered or backordered item, we will immediately ship any items we have available and ship pre-ordered or backordered items as soon as they become available. So if you have ordered multiple items on one order and only receive part of your item, don't worry, you will receive your other items shortly after.



Tracking your order:

You will receive a confirmation email and/or a text message, if you have provided a mobile phone number, containing a tracking ID and a link to follow the progress of your package. To track your package, you can visit our tracking page. If you are unsure of your tracking number, please use our order search form by clicking on the "Track My Order" menu.

Please allow 3-7 business days for the tracking information to appear.

Disclaimer of liability for incorrect address:

It is the responsibility of the buyer to ensure that the delivery address entered is correct. We do our best to speed up processing and shipping times, so there is always a small window to correct an incorrect delivery address. Please contact us immediately by email if you believe you have provided an incorrect delivery address.



Incorrect size disclaimer:

It is the responsibility of the buyer to ensure that the size chosen is correct. We do our best to speed up processing and shipping times, so there is always a small window to correct the wrong size. Please contact us immediately by email if you feel you have provided an incorrect size.


Lost or Stolen Product Disclaimer:

Nomdusite is not responsible for lost or stolen packages that are delivered to the address provided at checkout. If the tracking information indicates that your package was delivered to your address and you have not received it, you must contact the shipping service or local authorities to resolve the problem. We will not issue refunds or returns for lost or stolen products.