VIOLATION DES POLITIQUES

Anyone attempting to violate our policies will also be subject to prosecution and a complaint of attempted fraud.


Once the product has been shipped, any attempt to cancel an order or obtain a refund from your financial institution without contacting us will be considered FRAUD and you will have to respond to a complaint from our company.

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Preamble

You will be responsible for the shipping costs associated with the return of your item. We are not responsible for loss or damage in transit. You must also prepay shipping and insurance (if applicable) for all returns. If your return is eligible for a refund, the refund will not include any shipping and handling charges that may appear on the packing slip or invoice.

When we receive the returned product, we will examine it and notify you by email, within a reasonable period of time, if you are entitled to a refund or exchange. If you are entitled to an exchange or refund, we will replace the product or refund the purchase price (depending on the original method of payment).

Contact details:

• The link to our website: shopedays.com
• Company name: FEUDG ENTERPRISES LIMITED LIABILITY COMPANY
• Postal address : 15015 westheimer road, Houston Texas , 77082
• Telephone number : +3462340898
• Email address : contact@shopedays.com
• Company number: 803823160

 

Article 1 - Return of unopened items:

We will only accept the return of items returned within 30 days of delivery, as indicated by the original tracking information.

Article 2 - Exchanges

We will only exchange defective or damaged goods. Where you consider a product to be faulty, please contact us within 14 days of your purchase on the telephone number or email address below and provide details of the product and the fault. We will then advise you how to return the product.

Article 3 - Shipping

In the event that the customer wishes to return the product purchased on the site to the seller for any reason, the customer must inform the seller in advance so that the seller can provide instructions for the return of the product. If the customer returns the product to the seller on their own initiative, the seller may refuse the package and proceed with the refund.

We are not responsible for any loss or damage during transport. If your return is eligible for a refund, the refund will not include any shipping and handling charges that may appear on the packing slip or invoice.

To return or exchange the item you purchased, please mail it, along with a copy of your receipt and any other information regarding your purchase, to the address listed below: Company address

Article 4 - Process

When we receive your item, we will examine it and notify you by email, within a reasonable period of time, if you are entitled to a refund or an exchange.

If you are entitled to a refund, we will refund the purchase price and a credit will be applied to the original payment method. Any shipping and handling charges you have already paid are non-refundable and refunded amounts do not include the cost of shipping. A maximum period of 7 working days after receipt of our email may elapse before the refund has been received.

If you are entitled to an exchange, we will send a new item to the original shipping address.

Article 5 - Gifts

If the returned item was identified as a gift at the time of purchase and was sent directly to you, you will receive a gift credit equal to the value of your return. If the item was not identified as a gift at the time of purchase, or if the gift giver preferred to receive the item first and give it to you later, we will send a refund to the gift giver and they will know that you have returned the item.

Article 6 - Exception to the right of withdrawal and refund

Not eligible for return and refund are all custom items made to order from our product catalogue. These items are deemed to be non-refundable or part of a final sale. Nevertheless, personalised products benefit from the right of conformity as defined in our general terms and conditions of sale. The company is not obliged to reimburse additional costs if the consumer has expressly chosen a more expensive delivery method than the standard delivery method offered by the professional.